Returns & Exchanges

At Ledisa, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and have original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Drop off your package at any authorized courier location and keep your tracking receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing