Frequently Asked Questions

Everything you need to know about shopping with Ledisa

How do I determine the right size for my order?

We provide a detailed size guide on every product page. Since our fashion pieces vary by cut, we recommend measuring yourself and comparing it to our specific brand charts to ensure the perfect fit.

What is Ledisa's return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags still attached. Simply visit our Returns Portal to start your exchange or refund process.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days. We also offer express shipping options at checkout if you need your new wardrobe staples sooner.

Are the materials used in Ledisa products sustainable?

At Ledisa, we are committed to quality. Many of our collections feature organic cotton and recycled fabrics. You can find specific material details under the 'Sustainability' tab on each product page.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.

Can I track my order once it has been shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.